---
title: Front vs Gorgias
canonical: https://helpdeskbattles.com/front-vs-gorgias
result: Draw, 2–2
updated: 2026-10-08
---

# Front vs Gorgias

**Draw, 2–2 (draw) at 10 agents**

A draw at 10 agents, 2–2. Front takes security and user verdict; Gorgias takes the bill and price tags; 2 rounds are even.

## The judges' card
| Round | Winner | What happened |
|---|---|---|
| The bill | Gorgias | At 10 agents with AI on: Front $1,295, Gorgias $1,116 a month. Gorgias is 14% cheaper and takes the round. |
| Price tags | Gorgias | Gorgias offers every price in public, monthly billing and no minimum; Front offers AI prices in public, but with a minimum, annual-only terms or vague limits. Gorgias takes the round. |
| AI | Even | Both offer an AI agent that also takes actions in other systems. Even. |
| Desk basics | Even | Both offer all that plus phone and messaging apps. Even. |
| Security | Front | Front offers SOC 2 Type II, ISO 27001, EU hosting, a HIPAA BAA and a no-training promise; Gorgias offers one audit report (SOC 2 Type II or ISO 27001). Front takes the round. |
| User verdict | Front | On G2: Front 4.7 from 2,515 reviews, Gorgias 4.6 from 582 reviews. Front takes the round. |

## Monthly bill with AI on
| Team | Front | Gorgias |
|---|---|---|
| 3 agents, 750 conversations a month | $389 | $437 |
| 10 agents, 2,500 conversations a month | $1,295 | $1,116 |
| 25 agents, 6,250 conversations a month | $3,238 | $2,757 |

## Sources
- Front: [Front Pricing and Plans](https://front.com/pricing) — Front, accessed 2026-10-08
- Front: [Autopilot add-on pricing and billing](https://help.front.com/en/articles/4890624) — Front Help Center, accessed 2026-10-08
- Front: [Copilot](https://front.com/product/copilot-ai-assistant) — Front, accessed 2026-10-08
- Front: [Compass](https://front.com/product/compass-AI-agent-performance-monitoring) — Front, accessed 2026-10-08
- Front: [Your customer AI agents are working. Now put them to work together.](https://front.com/blog/ai-agents-teammates-launch) — Front, accessed 2026-10-08
- Front: [Front Reviews](https://www.g2.com/products/front/reviews) — G2, accessed 2026-10-08
- Front: [Front Software: Features, Integrations, Pros & Cons](https://www.capterra.com/p/132901/Front/reviews/) — Capterra, accessed 2026-10-08
- Front: [Front Reviews](https://www.getapp.com/collaboration-software/a/front/reviews/) — GetApp, accessed 2026-10-08
- Gorgias: [Gorgias Pricing](https://www.gorgias.com/pricing) — Gorgias, accessed 2026-10-08
- Gorgias: [Helpdesk pricing](https://docs.gorgias.com/en-US/helpdesk-pricing-199382) — Gorgias Help Center, accessed 2026-10-08
- Gorgias: [AI Agent and automation pricing](https://docs.gorgias.com/en-US/automate-pricing-289528) — Gorgias Help Center, accessed 2026-10-08
- Gorgias: [Introducing AI Summaries in the Ticket View](https://updates.gorgias.com/publications/introducing-ai-summaries-in-the-ticket-view) — Gorgias Updates, accessed 2026-10-08
- Gorgias: [Gorgias reviews](https://www.g2.com/products/gorgias/reviews) — G2, accessed 2026-10-08
- Gorgias: [Gorgias Reviews](https://www.capterra.com/p/155357/Gorgias/reviews/) — Capterra, accessed 2026-10-08
- Gorgias: [Gorgias: AI, Helpdesk & Chat](https://apps.shopify.com/helpdesk) — Shopify App Store, accessed 2026-10-08