---
title: Gorgias vs HubSpot Service Hub
canonical: https://helpdeskbattles.com/gorgias-vs-hubspot-service-hub
result: Draw, 2–2
updated: 2026-10-08
---

# Gorgias vs HubSpot Service Hub

**Draw, 2–2 (draw) at 10 agents**

A draw at 10 agents, 2–2. Gorgias takes price tags and user verdict; HubSpot Service Hub takes AI and desk basics; 2 rounds are even.

## The judges' card
| Round | Winner | What happened |
|---|---|---|
| The bill | Even | At 10 agents with AI on: Gorgias $1,116, HubSpot Service Hub $1,120 a month. That is within 10%, so the round is even. |
| Price tags | Gorgias | Gorgias offers every price in public, monthly billing and no minimum; HubSpot Service Hub offers AI prices in public, but with a minimum, annual-only terms or vague limits. Gorgias takes the round. |
| AI | HubSpot Service Hub | HubSpot Service Hub offers an action-taking AI agent on chat, email and phone, with test runs and reporting; Gorgias offers an AI agent that also takes actions in other systems. HubSpot Service Hub takes the round. |
| Desk basics | HubSpot Service Hub | HubSpot Service Hub offers every channel natively, skills-based routing and 300+ integrations; Gorgias offers all that plus phone and messaging apps. HubSpot Service Hub takes the round. |
| Security | Even | Both offer one audit report (SOC 2 Type II or ISO 27001). Even. |
| User verdict | Gorgias | On G2: Gorgias 4.6 from 582 reviews, HubSpot Service Hub 4.4 from 3,018 reviews. Gorgias takes the round. |

## Monthly bill with AI on
| Team | Gorgias | HubSpot Service Hub |
|---|---|---|
| 3 agents, 750 conversations a month | $437 | $315 |
| 10 agents, 2,500 conversations a month | $1,116 | $1,120 |
| 25 agents, 6,250 conversations a month | $2,757 | $2,845 |

## Sources
- Gorgias: [Gorgias Pricing](https://www.gorgias.com/pricing) — Gorgias, accessed 2026-10-08
- Gorgias: [Helpdesk pricing](https://docs.gorgias.com/en-US/helpdesk-pricing-199382) — Gorgias Help Center, accessed 2026-10-08
- Gorgias: [AI Agent and automation pricing](https://docs.gorgias.com/en-US/automate-pricing-289528) — Gorgias Help Center, accessed 2026-10-08
- Gorgias: [Introducing AI Summaries in the Ticket View](https://updates.gorgias.com/publications/introducing-ai-summaries-in-the-ticket-view) — Gorgias Updates, accessed 2026-10-08
- Gorgias: [Gorgias reviews](https://www.g2.com/products/gorgias/reviews) — G2, accessed 2026-10-08
- Gorgias: [Gorgias Reviews](https://www.capterra.com/p/155357/Gorgias/reviews/) — Capterra, accessed 2026-10-08
- Gorgias: [Gorgias: AI, Helpdesk & Chat](https://apps.shopify.com/helpdesk) — Shopify App Store, accessed 2026-10-08
- HubSpot Service Hub: [Service Hub pricing](https://www.hubspot.com/pricing/service) — HubSpot, accessed 2026-10-08
- HubSpot Service Hub: [HubSpot Product & Services Catalog](https://legal.hubspot.com/hubspot-product-and-services-catalog) — HubSpot, accessed 2026-10-08
- HubSpot Service Hub: [Customer Agent: AI customer service agent](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) — HubSpot, accessed 2026-10-08
- HubSpot Service Hub: [Set up the customer agent](https://knowledge.hubspot.com/customer-agent/set-up-the-customer-agent) — HubSpot, accessed 2026-10-08
- HubSpot Service Hub: [HubSpot Service Hub reviews](https://www.g2.com/products/hubspot-service-hub/reviews) — G2, accessed 2026-10-08
- HubSpot Service Hub: [HubSpot Service Hub reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) — Capterra, accessed 2026-10-08