---
title: Gorgias vs LiveAgent
canonical: https://helpdeskbattles.com/gorgias-vs-liveagent
result: Gorgias wins 5–0
updated: 2026-10-08
---

# Gorgias vs LiveAgent

**Gorgias wins 5–0 (knockout) at 10 agents**

Gorgias wins 5–0 at 10 agents (knockout). Gorgias takes the bill, price tags, AI, security and user verdict; LiveAgent wins no rounds; one round is even.

## The judges' card
| Round | Winner | What happened |
|---|---|---|
| The bill | Gorgias | At 10 agents with AI on: Gorgias $1,116, LiveAgent $150 (an AI price is not public) a month. Gorgias's bill is complete and the other is not, so Gorgias takes the round. |
| Price tags | Gorgias | Gorgias offers every price in public, monthly billing and no minimum; LiveAgent offers AI prices in public, but with a minimum, annual-only terms or vague limits. Gorgias takes the round. |
| AI | Gorgias | Gorgias offers an AI agent that also takes actions in other systems; LiveAgent offers an AI agent that answers from the help center. Gorgias takes the round. |
| Desk basics | Even | Both offer all that plus phone and messaging apps. Even. |
| Security | Gorgias | Gorgias offers one audit report (SOC 2 Type II or ISO 27001); LiveAgent offers security claims without audit reports. Gorgias takes the round. |
| User verdict | Gorgias | On G2: Gorgias 4.6 from 582 reviews, LiveAgent 4.5 from 1,537 reviews. Gorgias takes the round. |

## Monthly bill with AI on
| Team | Gorgias | LiveAgent |
|---|---|---|
| 3 agents, 750 conversations a month | $437 | $45 |
| 10 agents, 2,500 conversations a month | $1,116 | $150 |
| 25 agents, 6,250 conversations a month | $2,757 | $375 |

## Sources
- Gorgias: [Gorgias Pricing](https://www.gorgias.com/pricing) — Gorgias, accessed 2026-10-08
- Gorgias: [Helpdesk pricing](https://docs.gorgias.com/en-US/helpdesk-pricing-199382) — Gorgias Help Center, accessed 2026-10-08
- Gorgias: [AI Agent and automation pricing](https://docs.gorgias.com/en-US/automate-pricing-289528) — Gorgias Help Center, accessed 2026-10-08
- Gorgias: [Introducing AI Summaries in the Ticket View](https://updates.gorgias.com/publications/introducing-ai-summaries-in-the-ticket-view) — Gorgias Updates, accessed 2026-10-08
- Gorgias: [Gorgias reviews](https://www.g2.com/products/gorgias/reviews) — G2, accessed 2026-10-08
- Gorgias: [Gorgias Reviews](https://www.capterra.com/p/155357/Gorgias/reviews/) — Capterra, accessed 2026-10-08
- Gorgias: [Gorgias: AI, Helpdesk & Chat](https://apps.shopify.com/helpdesk) — Shopify App Store, accessed 2026-10-08
- LiveAgent: [LiveAgent pricing](https://www.liveagent.com/pricing/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [AI credits](https://www.liveagent.com/features/ai-credits/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [FlowHunt pricing](https://www.flowhunt.io/pricing/) — FlowHunt (Quality Unit), accessed 2026-10-08
- LiveAgent: [AI chatbot](https://www.liveagent.com/features/chatbot/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [AI Autoresponder](https://www.liveagent.com/features/ai-autoresponder/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [LiveAgent Reviews](https://www.g2.com/products/liveagent/reviews) — G2, accessed 2026-10-08
- LiveAgent: [LiveAgent Reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/) — Capterra, accessed 2026-10-08
- LiveAgent: [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — GetApp, accessed 2026-10-08