---
title: HubSpot Service Hub vs LiveAgent
canonical: https://helpdeskbattles.com/hubspot-service-hub-vs-liveagent
result: HubSpot Service Hub wins 4–1
updated: 2026-10-08
---

# HubSpot Service Hub vs LiveAgent

**HubSpot Service Hub wins 4–1 (clear win) at 10 agents**

HubSpot Service Hub wins 4–1 at 10 agents (clear win). HubSpot Service Hub takes the bill, AI, desk basics and security; LiveAgent takes user verdict; one round is even.

## The judges' card
| Round | Winner | What happened |
|---|---|---|
| The bill | HubSpot Service Hub | At 10 agents with AI on: HubSpot Service Hub $1,120, LiveAgent $150 (an AI price is not public) a month. HubSpot Service Hub's bill is complete and the other is not, so HubSpot Service Hub takes the round. |
| Price tags | Even | Both offer AI prices in public, but with a minimum, annual-only terms or vague limits. Even. |
| AI | HubSpot Service Hub | HubSpot Service Hub offers an action-taking AI agent on chat, email and phone, with test runs and reporting; LiveAgent offers an AI agent that answers from the help center. HubSpot Service Hub takes the round. |
| Desk basics | HubSpot Service Hub | HubSpot Service Hub offers every channel natively, skills-based routing and 300+ integrations; LiveAgent offers all that plus phone and messaging apps. HubSpot Service Hub takes the round. |
| Security | HubSpot Service Hub | HubSpot Service Hub offers one audit report (SOC 2 Type II or ISO 27001); LiveAgent offers security claims without audit reports. HubSpot Service Hub takes the round. |
| User verdict | LiveAgent | On G2: HubSpot Service Hub 4.4 from 3,018 reviews, LiveAgent 4.5 from 1,537 reviews. LiveAgent takes the round. |

## Monthly bill with AI on
| Team | HubSpot Service Hub | LiveAgent |
|---|---|---|
| 3 agents, 750 conversations a month | $315 | $45 |
| 10 agents, 2,500 conversations a month | $1,120 | $150 |
| 25 agents, 6,250 conversations a month | $2,845 | $375 |

## Sources
- HubSpot Service Hub: [Service Hub pricing](https://www.hubspot.com/pricing/service) — HubSpot, accessed 2026-10-08
- HubSpot Service Hub: [HubSpot Product & Services Catalog](https://legal.hubspot.com/hubspot-product-and-services-catalog) — HubSpot, accessed 2026-10-08
- HubSpot Service Hub: [Customer Agent: AI customer service agent](https://www.hubspot.com/products/artificial-intelligence/ai-customer-service-agent) — HubSpot, accessed 2026-10-08
- HubSpot Service Hub: [Set up the customer agent](https://knowledge.hubspot.com/customer-agent/set-up-the-customer-agent) — HubSpot, accessed 2026-10-08
- HubSpot Service Hub: [HubSpot Service Hub reviews](https://www.g2.com/products/hubspot-service-hub/reviews) — G2, accessed 2026-10-08
- HubSpot Service Hub: [HubSpot Service Hub reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) — Capterra, accessed 2026-10-08
- LiveAgent: [LiveAgent pricing](https://www.liveagent.com/pricing/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [AI credits](https://www.liveagent.com/features/ai-credits/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [FlowHunt pricing](https://www.flowhunt.io/pricing/) — FlowHunt (Quality Unit), accessed 2026-10-08
- LiveAgent: [AI chatbot](https://www.liveagent.com/features/chatbot/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [AI Autoresponder](https://www.liveagent.com/features/ai-autoresponder/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [LiveAgent Reviews](https://www.g2.com/products/liveagent/reviews) — G2, accessed 2026-10-08
- LiveAgent: [LiveAgent Reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/) — Capterra, accessed 2026-10-08
- LiveAgent: [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — GetApp, accessed 2026-10-08