---
title: LiveAgent vs Tidio
canonical: https://helpdeskbattles.com/liveagent-vs-tidio
result: Tidio wins 4–1
updated: 2026-10-08
---

# LiveAgent vs Tidio

**Tidio wins 4–1 (clear win) at 10 agents**

Tidio wins 4–1 at 10 agents (clear win). LiveAgent takes desk basics; Tidio takes the bill, AI, security and user verdict; one round is even.

## The judges' card
| Round | Winner | What happened |
|---|---|---|
| The bill | Tidio | At 10 agents with AI on: LiveAgent $150 (an AI price is not public), Tidio $583 a month. Tidio's bill is complete and the other is not, so Tidio takes the round. |
| Price tags | Even | Both offer AI prices in public, but with a minimum, annual-only terms or vague limits. Even. |
| AI | Tidio | Tidio offers an AI agent that also takes actions in other systems; LiveAgent offers an AI agent that answers from the help center. Tidio takes the round. |
| Desk basics | LiveAgent | LiveAgent offers all that plus phone and messaging apps; Tidio offers email plus one more channel. LiveAgent takes the round. |
| Security | Tidio | Tidio offers one audit report (SOC 2 Type II or ISO 27001); LiveAgent offers security claims without audit reports. Tidio takes the round. |
| User verdict | Tidio | On G2: LiveAgent 4.5 from 1,537 reviews, Tidio 4.6 from 1,962 reviews. Tidio takes the round. |

## Monthly bill with AI on
| Team | LiveAgent | Tidio |
|---|---|---|
| 3 agents, 750 conversations a month | $45 | $199 |
| 10 agents, 2,500 conversations a month | $150 | $583 |
| 25 agents, 6,250 conversations a month | $375 | — |

## Sources
- LiveAgent: [LiveAgent pricing](https://www.liveagent.com/pricing/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [AI credits](https://www.liveagent.com/features/ai-credits/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [FlowHunt pricing](https://www.flowhunt.io/pricing/) — FlowHunt (Quality Unit), accessed 2026-10-08
- LiveAgent: [AI chatbot](https://www.liveagent.com/features/chatbot/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [AI Autoresponder](https://www.liveagent.com/features/ai-autoresponder/) — LiveAgent, accessed 2026-10-08
- LiveAgent: [LiveAgent Reviews](https://www.g2.com/products/liveagent/reviews) — G2, accessed 2026-10-08
- LiveAgent: [LiveAgent Reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/) — Capterra, accessed 2026-10-08
- LiveAgent: [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — GetApp, accessed 2026-10-08
- Tidio: [Tidio pricing](https://www.tidio.com/pricing/) — Tidio, accessed 2026-10-08
- Tidio: [Tidio features](https://www.tidio.com/features/) — Tidio, accessed 2026-10-08
- Tidio: [Tidio Reviews](https://www.g2.com/products/tidio/reviews) — G2, accessed 2026-10-08
- Tidio: [Tidio Reviews](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) — Capterra, accessed 2026-10-08
- Tidio: [Tidio: AI Chatbot & Live Chat](https://apps.shopify.com/tidio-chat) — Shopify App Store, accessed 2026-10-08