
LiveAgent
LiveAgent by Quality Unit has a 1–10–0 record against the other 11 help desks at 10 agents, ranked #11 of 12. It wins 10 rounds and loses 39.
The real bill
Small team
- Small business
- $45
3 agents, 750 conversations a month; $15 per agent.
Mid-size team
- Small business
- $150
10 agents, 2,500 conversations a month; $15 per agent.
Large team
- Small business
- $375
25 agents, 6,250 conversations a month; $15 per agent.
Wins
Losses
Freshdesk4–1LiveAgent
Freshdesk · clear win · 1 even
Front4–0LiveAgent
Front · knockout · 2 even
Gorgias5–0LiveAgent
Gorgias · knockout · 1 even
Help Scout2–1LiveAgent
Help Scout · close call · 3 even
HubSpot Service Hub4–1LiveAgent
HubSpot Service Hub · clear win · 1 even
Intercom4–0LiveAgent
Intercom · knockout · 2 even
Jira Service Management3–1LiveAgent
Jira Service Management · clear win · 2 even
LiveAgent1–4Salesforce Service Cloud
Salesforce Service Cloud · clear win · 1 even
LiveAgent1–4Tidio
Tidio · clear win · 1 even
LiveAgent1–4Zendesk
Zendesk · clear win · 1 even